WEBSITE ISSUES:

Unfortunately we can not give advice for individuals

There can be many reasons why content may not work but will be caused by user/computer issues

In rare cases, some tablets or mobiles may not work therefore we only recommend using computers

Here are some tips to try in order:

1. Clear your internet cache and history.

2. Make sure your browser is up to date.

3. Make sure your system is up to date.

4. Try alternative browser.

5. Try alternative system.

 

MEMBERSHIP INFORMATION:

We use the world's best billing companies to process all memberships

We do not have access to your membership information

All memberships are auto-recurring unless cancelled by the member

 

MANAGE OR CANCEL:

Please use the following links for our authorized sales agents:

EPOCH.COM

VEROTEL.COM

SEGPAY.COM

 

CREDIENTIALS:

You will receive an email with your membership information

Please check your "Inbox" and "Junk" email

 

RESET OR FORGOT CREDIENTIALS:

Please use the following links for our authorized sales agents:

EPOCH.COM

VEROTEL.COM

SEGPAY.COM

 

LOGIN ISSUES:

Please remember your "Username", "Password" and "Image", is all case sensitive

If the "Image" is correct then your "Username" or "Password" will be incorrect

Please contact the billing company to resend your membership credentials

 

WRONG DETAILS:

If you did not receive your details, you may of entered the wrong email address

Please contact the billing company to help

 

STILL HAVING PROBLEMS:

Each of the billing companies pages (links above), have a "contact" option

You can contact them directly to help with any problems

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Reply within 2 working days

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